Frequently Asked Questions
How long does it take?
We will try our best to take as least time as possible. Still you can get your drawing completed in 1 - 5 business days.For Shipping of Items it varies from country to country. It may take 10-15 days after shipping your items.
How is the portrait sent?
We send the portraits through email. Do check your emails and also if you could follow us and dm us on instagram, it will be helpful if by any chance emails are not working properly. Feel free to contact us via email or our social channels.
What can I have as my background?
You can have any background you want. It can be our premade background, or the one in one of your pictures ( it may cost extra for custom background ) or you can explain us what you want. There is no limit to your imagination and our effort to fulfill it..
Do pets count as a person?
Yes, They Do, They are family members. 🙂
What quality should the photo I send to you be?
It should be of good to best quality. Try to send better quality pictures and more you send the better it is to draw for us.
What if I am not happy with my portrait?
We always thrive to make our customers happy. By any case if you dont like the pictures, we will try to make adjustments to the drawing still if you are not happy then we will refund a reasonable amount back to you. 25% of amount will deducted, Rest will be sent back to you.